Brondell One (1) Year Limited Warranty
Brondell warrants this product to be free from manufacturing defects under normal use and service for a period of one (1) year from date of purchase. Save receipt for proof of purchase; receipt is required for warranty support. Brondell’s obligations under this warranty are limited to repairs or replacement, at Brondell’s option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. Brondell reserves the right to make such inspections as may be necessary in order to determine the cause of the defect.
Do not use cleaners containing abrasive materials, ammonia, bleach, acids, waxes, alcohol, solvents or other products that can damage the product. This will void the warranty.
Brondell is not responsible for the cost of removal, return (shipping) and/or reinstallation of products. This warranty does NOT apply to:
a) Damage or loss which occurs during shipment. b) Damage of loss sustained through any natural or manmade causes beyond the control of Brondell, including but not limited to fire, earthquake, floods, etc. c) Damage or loss resulting from sediments or foreign matter contained in a water system. d) Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment. e) Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance, including damage caused by chlorine or chlorine-related products. f) Damage or loss resulting from electrical surges, electrical outages, lightning strikes, or other acts that are not the fault of Brondell or that the Product is not specified to tolerate.
This warranty gives you specific legal rights. You may have other rights which vary from state to state/country to country.
How to Obtain Service
To initiate a Brondell warranty claim, please Click Here and complete our online support request form or call our Customer Support team for assistance at +61 1800 531 803. Our dedicated Customer Support specialists will work with you to troubleshoot the issue.